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Distance Learning
Frequently Asked Questions (FAQs)
- What is the process for scheduling a Video Conference?
- How many Video Conferences can I schedule?
- Who is in charge of the Video Conference equipment?
- My Video Conference is not starting. What do I do?
- Why did my Video Conference stopped?
- Is there a charge for Video Conference events?
- Do I have to submit a work order to schedule a Video Conference?
- I need to cancel my Video Conference. What do I do?
1. All Video Conference session should be scheduled at least two weeks in
advanced.
2. Video conferencing sessions are on a first come first serve
basis.
3. Please include the session title, session number (if any),
time, date and number of participants, content provider, content source,
source's email and phone number.
4. Departments, please indicate which campus you wish to view
your session.
5. Campuses will request a video conferencing session by
contacting their Librarian-Media Specialist. The Librarian-Media Specialist will
request the session through the Technology Department via the online work order
system.
There is no limit on Video Conference sessions. Just remember not to schedule
two at the same time, since there is only one video equipment per campus.
The Campus Librarian-Media Specialist is in charge of the Video Conference
equipment.
You need to contact the Campus Librarian or Technician. The Campus Librarian
or Technician need to contact the Technology Department.
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It is not uncommon for this to occur. It could be that a
cable got disconnected or the Video Conference feed got disconnected. You need
to contact the Campus Librarian-Media Specialist or Technician.
Some Video Conferences have a fee, but you can choose an event that is free
of charge. If there is an event you want to schedule and has a fee, the Campus
Librarian-Media Specialist needs to be contacted.
Yes. A work order must be submitted by the Campus Librarian-Media Specialist.
I need to cancel my Video Conference.
What do I do?
You need to contact the Campus Librarian-Media Specialist. The Campus
Librarian-Media Specialist needs to contact the Technology Department.
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