• Point Isabel ISD has the resources in place to prevent the majority of spam and malicious fraudulent emails from invading our network; however, it is not always possible to block all unwanted emails from reaching our email accounts.

    It is important that all staff with an email account are able to identify and report these spam emails once they are received. 

    Avoid Posting Your Email Address on Websites.  Spammers regularly “harvest” email addresses from websites, so never post your work or personal email address on a public website, including on blog posts, in chat rooms, on social networking sites, or in online classified ads.

    Spam

    Email spam is not only annoying but also dangerous to users. So, what is email spam? Email spam is nothing but junk email or unsolicited bulk emails sent through the email system. It refers to the use of an email system to send unsolicited emails especially advertising emails to a group of recipients. Unsolicited emails mean the recipient did not grant permission for receiving those emails.

    These messages can simply be deleted or ignored.  Do not respond to the emails. Continue to mark items as Junk or Clutter.  Report particularly sophisticated messages to the Technology Department.  If you are unsure whether or not a message is spam, please call the Technology Department (x0092) or forward the message with an inquiry to msalas@pi-isd.net.

    What is email phishing?

    Email phishing consists of emails sent with the purpose of gaining personal information from the email recipient, such as passwords or Social Security numbers. These messages are disguised as being from known companies or users but are not from a legitimate source. Examples of phishing emails and website are available on the Stay Safe Online page.

    What are some common phishing attempts?

    Phishers will often send messages to users saying their email account will expire or be closed unless the user replies with their username and password. The phisher then uses the account information contained within it. Please remember that Point Isabel ISD will never ask for your password under any circumstance, nor should there be any reason to share it. If you suspect someone may have access to your password or account, change your password immediately.

    How can I recognize a legitimate email?

    Technology Dept. will never ask you to give or send us your password, especially via email. Other major account providers (Yahoo!, Gmail, MSN, Comcast, etc.) follow the same practices. If you receive a message where the name is not familiar, or the message does not conform to this standard, feel free to verify with the Technology Department for verification. Please remember as well that many businesses or groups (especially govenrment entities such as the IRS) do not communicate via email.  Others, like UPS or FedEX, will not send you a generic message with too little specific information, and do not use attachments.

    Email Security Guidelines

    DO NOT open unexpected email
    If you receive email from someone you do not know, resist the urge to open it. It is likely to be spam or something more malicious.

    DO NOT reply to unsolicitated or unexpected emails.

    Point Isabel ISD will never ask you to provide account information or sensitive data via email No matter how believable the message seems do not respond to any emails requesting this information. 

    I may have given my information to a phisher. What should I do?

    Immediately change your password and call the Technology Department. The Technology Department can walk you through getting your account preferences set back to their original state. If you have any questions or concerns, please contact us at x0092. Please visit https://www.stopthinkconnect.org/ for additional information and tips and advice for good online safety habits.